PRIVACY POLICY

1. INTRODUCTION

GOLDEN CLOUD APPS ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our EnigmaGPT service, including our website and mobile applications (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies, please do not access or use our Service.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Make a purchase
• Contact our support team
• Participate in promotions or surveys
• Submit feedback or ratings

This information may include:

• Email address
• Display name
• Payment information (processed by our payment processor)
• Device identifiers
• IP address

2.2 Usage Data

We automatically collect certain information when you access the Service, including:

• Browser type and version
• Time spent on the Service
• Pages viewed
• Click patterns
• Game progress and performance
• Interaction with other users (if applicable)
• Device type and operating system
• Referring website

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and to hold certain information. See our Cookie Policy section for more details.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve the Service
• Process transactions and manage your account
• Monitor and analyze usage patterns and trends
• Communicate with you about products, services, and events
• Respond to your comments, questions, and requests
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Comply with our legal obligations

4. SHARING YOUR INFORMATION

We may share your information with:

4.1 Service Providers

We may share your information with third-party vendors, service providers, and contractors who help us operate our business and the Service (e.g., payment processors, hosting providers, analytics services).

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information for any other purpose with your consent.

5. DATA RETENTION

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law, whichever is longer. When we no longer need your personal information, we will securely delete or anonymize it.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify affected users within 10 business days of confirming the breach, unless a longer time is permitted by applicable law.

7. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

7.1 Access and Correction

You may access, correct, or update the personal information we hold about you by contacting us or updating your account settings.

7.2 Data Portability

In certain circumstances, you may request to receive your personal information in a structured, commonly used, and machine-readable format.

7.3 Deletion

You may request the deletion of your personal information, subject to certain exceptions provided by law.

7.4 Objection and Restriction

You may object to or request restriction of the processing of your personal information.

7.5 Withdrawal of Consent

Where we rely on consent as the legal basis for processing your information, you may withdraw that consent at any time.

To exercise these rights, please contact us using the information provided in Section 12.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from your country

Your data will be primarily stored and processed in the United States through Amazon Web Services (AWS).

By accepting this Privacy Policy, you consent to the transfer of your information to the United States and other countries where we operate or where our service providers are located.

9. CHILDREN'S PRIVACY

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information.

10. THIRD-PARTY LINKS AND SERVICES

Our Service may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of these third parties before providing any information to them.

11. COOKIE POLICY

11.1 What Are Cookies

Cookies are small data files that are placed on your device when you visit a website. Cookies serve various functions, including enabling certain features, remembering your preferences, and understanding how you interact with our Service.

11.2 Types of Cookies We Use

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the Service to function properly. They enable core functionality such as security, network management, and account authentication. You cannot opt out of these cookies.
• Analytical/Performance Cookies: These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. They help us improve the quality and performance of our Service.
• Functional Cookies: These cookies enable the Service to provide enhanced functionality and personalization. They may be set by us or by third-party providers.
• Targeting/Advertising Cookies: These cookies may be set through our Service by our advertising partners to build a profile of your interests and to show you relevant advertisements on other sites.

11.3 Third-Party Cookies

Some cookies are placed by third parties on our behalf. These third parties may include:

• Google (analytics and advertising)
• PostHog (analytics and usage statistics)
• Meta (adverstising)
• Stripe (payment processing)

11.4 Cookie Management

Most web browsers allow you to control cookies through their settings. You can typically delete existing cookies manually or set your browser to reject cookies. However, if you choose to block all cookies, certain features of our Service may not function properly.

To learn more about how to manage cookies, visit:

• Internet Explorer
• Firefox
• Chrome
• Safari

12. CONTACT INFORMATION

If you have any questions about this Privacy Policy or our data practices, please contact us at support@enigmagpt.io.

13. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be effective as of the updated date at the top of this Privacy Policy. We will notify you of any material changes by posting the new Privacy Policy on this page and, where required by law, obtain your consent.

We encourage you to review this Privacy Policy periodically to stay informed about our data practices.